I have not received my purchase, what should I do?

AndroidIf your purchase hasn't appeared several minutes after you've completed your payment, please contact our tech support team using the ...

I was charged twice for my purchase, what should I do?

AndroidIf your purchase hasn't appeared several minutes after you've completed your payment, please contact our tech support team using the ...

How can I restore my purchases?

If you have lost access to your account for any reason, you can restore your purchases by following these steps:Log into the Apple ID accoun...

How do I view my subscriptions?

Navigate to the game's settings and tap the Subscription button to open the subscriptions tab in the store app. If you want to cancel a subs...

How do I get a refund?

If you’ve encountered issues with receiving your purchase, please contact our support team using the Support button in the in-game settings....